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Shipping & Returns

Warranty

All parts are guaranteed as described and working for 30 days, unless they are stated AS-IS condition. Warranty does not cover labor costs. Defective parts will be replaced or your full purchase price plus shipping will be refunded.


Returns Policy

Items can be returned within 30 days for any reason. Refunds will be given for the purchase price minus 15% restocking fee, excluding shipping. Buyer is responsible for return shipping cost. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Body panels and 'AS-IS' items are non returnable. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Our return shipping address is:

Prussian Motors
670 W. Washington St.
Norristown, PA 19401
United States
 
 


Shipping

We will ship your item the same or next business day after receiving cleared payment. If payment is received before 12pm EST it will ship out the same day. Rarely, large or difficult to package items will take a day or two longer. Please see the UPS Ground service map below for domestic transit times. USPS Priority service generally varies 2-7 business days transit time. UPS Ground shipments are sent WITHOUT signature required. Local pickup at our garage in Norristown, PA zip code 19401 is always welcome.

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International

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. 

 

Tax

6% sales tax is charged to PA residents.

 

Contact

The best way to reach us is via email: sales@prussianmotors.com

Phone: 610-272-8900

 

Our regular business hours are Monday thru Friday, 10am til 6pm.

Our shop address is:

 

670 W. Washington St.

Norristown, PA 19401